General Terms and Conditions (GTC)

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for the online store at

On the following pages you will find the General Terms and Conditions for your orders under is listed as the provider under “Trusted shops”. This supplier has been tested and  complies with various conditions to attain this status. The possibility of electronic access to their rules and regulations can be obtained from the given link. The online supplier is committed to numerous conditions and agreements. We have these conditions and  shipping terms compiled for you below.

Part (A)  General section:

1. General information and deadlines

1.1.The purchase  and delivery is made exclusively to the terms, resulting from the  offers on the Internet shop site underlying their conditions.  The following terms and conditions also apply when conflicting or deviating conditions exist, in regards to deliveries and services which are unconditionally run and offered.

1.2. These terms and conditions of “Consumers” is mentioned. Persons, which are not the purpose of commercial, self-employed or freelance activity and can be attributed to a business. This includes operating their business. “Entrepreneurs” are however, natural or legal persons or partnerships. The distinction between Consumers and businesses will be in the sense of the Austrian Made Consumer Protection Act . “Customers” in the meaning of this terms of business are both consumers and entrepreneurs.

1.3. The time limits specified in working days, include all days of the week with the exception of Saturdays, Sundays and public holidays.

2. Saving and insight into the text of the Terms and Conditions applied:

1. You can use our general terms and conditions on the Internet shop site under general terms and conditions. You can also print this document or save, by the usual functions of your Internet services program (= browser: usually “file”->)(“Save under”) use. You can get this document in PDF format Download and archive, please click here. To open the PDF file, you will need the free program Adobe Reader (see: or similar programs that dominate the PDF format.

2.1. You can also simply archive the data of your order, by downloading the terms and conditions on the last page of the order process. Another option is to wait for the automatic order confirmation, that we send you. This order confirmation contains the data again. Your order and our terms of use and can be easily printed or saved.

2.2. Your ordering data is stored with us for security reasons.

3. Language and conclusion of the contract:

3.1. Agreements of purchase are available under and can be conducted in German or English.

3.2 By clicking the button “order” you accept the terms and conditions applied.

3.3 A binding contract occurs with the delivery of the order confirmation, and no later than but latest, with the delivery of the ordered goods.

4. Extension of delivery times:

The delivery time is reasonably extended, in circumstances affecting the delivery, due to outstanding forces. These include: strike, official

Interventions, energy – and raw material shortages, involuntary transportation, involuntary tremors, transportation disabilities through fire, water and damage to the machine as well as all other disabilities. We will inform you of the beginning and end of such hindernisses

5. Gift /coupons:

5.1. Coupons are generally offered. Gift vouchers are coupons that you can purchase. Action vouchers are vouchers, that you do not purchase, but are only valid within the framework of an advertising campaign.

6. Applicable law, place of jurisdiction:

All Terms and Conditions and legal relationships between us and the customer, are governed by the laws of the Republic of Austria. The conditions of the UN sales law do not apply. Vienna is agreed to, as the place of jurisdiction.

This agreement is in our business headquarters (Vienna), with the condition that we are entitled, so far as to sue, at the place of residence or establishment of the purchaser. The same applies if the customer has no general place of jurisdiction in Austria or residency.

Should the individual conditions at time of purchase be unknown, this does not affect the validity of the remaining conditions. 

7. Changes of terms and conditions:

We are entitled to change the general terms and conditions. They must be present in the contractual agreement  with the customer at time of purchase. We must provide the customer of amended regulations. There is a 6 week time frame for amendment of change.

8. Severability Paragraph:

Should individual terms of the contract, become partially ineffective, the validity of the remaining terms and conditions remain. Should these terms and conditions in sum or partially be invalid, or unforeseen loopholes are shown, the validity of the remaining conditions or parts their of remain. They shall take the place of the invalid or missing terms and conditions in respect to legal regulations.

Part (B)  Order of footjobheels articles

1. Contractual partner:

When ordering by FJH articles, your exclusive contractual partner is the company -FJH-.

2. Prices, shipping and express shipping:

The prices listed at the time of the purchase offer apply. The stated prices are final prices. They include the respectively valid legal tax and other price components. All prices are prices in Euros. The shipping costs are calcuated and stated seperately. 

3. Payment, delivery times, delivery partners:

3.1. We offer payment through credit card (Visa,MC) , bank transfer and PayPal.

The paying options are open to subject of change

3.2. In the case of a purchase with credit card, charges to your credit card account will be made when the item is sent

3.3. Items marked as “available” will be sent immediately after purchase of the order and delivered within a maximum of 14 working days.

We will refer to alternating delivery times on the respective product page.

3.4. Delivery within Europe acquires the Austrian Post AG.

Export to non-EU countries eliminates the VAT.

3.5. Customs and customs clearance costs  shall be paid by the customer.

3.6. Shipping costs shall be paid by the purchaser and are based on package weight,. recipient country and the selected shipping method.

4. Statutory right of withdrawal with the purchase of FJH articles:

You will receive the legally required instruction 

 4.1.Requirements and consequences of the right of withdrawal. 

Terms of return:

You have the right within 14 days, without a reason, to apply for a refund. Fourteen days from the date of purchase. 

To exercise your right of cancellation, you must send a written declaration to -FJH- the company,  of your decision to cancel this contract. 

Consequences of revocation

If you cancel this contract, the value of the goods will, without delay, and at the latest within fourteen days of notification, be refunded.  We will refund the payment in the same manner you used for payment.We may refuse to refund until we have recieved the goods back or you provide proof or return.

The goods will be returned to:

-FJH- e.U.

Wallensteinstraße 25/21, 1200 Vienna


The deadline is granted, if you send the goods before the expiration of the period of fourteen days. You must come up for the expenses occurred, if the goods are damaged due to fault from your side.

5. Reservation of proprietary rights:

We reserve the sole ownership and title to all goods, delivered by us, up to the point of recieving full payment for the goods. 

6. Confidentiality and data protection:

Our merchandise is plainly packaged from the following sender,:

-FJH- e.U.

Wallensteinstraße 25/21

A-1200 Vienna


Your information and personal data are protected according to the regulatory and implementing conditions of the Data Protection Act treaty. The personal customer data are kept confidential and there will be no disclosure to third parties. By placing an order you agree with our terms and conditions.

7. Liability

As traders we assume no liability for physical or psychological damages which result though us of our goods. Also, we accept no liability in the case of allergic reactions in the wearing or use of the goods. 

We assume no liability for any, on negligence base printing errors in our advertising material and possible data errors in our online shop.

We  point out that our goods are only intended for use as stated.

8. Copyright:

All images in our Web store are protected by copyright. You may not use any material without prior written permission, on other websites, posted in newsgroups, or published in any other way, be it internet, media or printed material.